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Everything you need to know!

Still have questions?



Frequently asked questions

Once you create an account, you will be added to an exclusive email list where they can have access to up to date private promos / specials, new launches and upcoming events. We have a selection of videos ranging in duration and subject.

Not to fear, you have forever access to stream your videos! This means you can pause, stop, start, and take notes at your own pace, as many times are you'd like!

Our team launches collections of classes ranging from scientific formulating, beginner to advanced balayage, corrective coloring, and modern foiling techniques. We offer these classes through salon hosts across the country. You are welcome to join any class that we make live for ticket sale on our website!

We reserve the right to cancel a class, at which point a full refund will be provided back to artist. We also reserve the right to postpone a class, at which point students will receive a full credit to use at another time. Full payment for class must be made upon class reservation. We reserve the right to change our cancellation and refund policy at any time. For additional questions or requests, please email

ForĀ Online Class and Hair Tutorials: All online class purchases are non-refundable. For additional questions or requests, please email

For Travel Classes (Host Salons): All travel class tickets purchased through are non-refundable/ non-transferable.

No way! You can access your account or videos from any device, anywhere via your account on our website. (Videos are not downloadable). So remember your log in credentials! If you have trouble logging in at any time, please email